Ghostcap Gaming Stat Tracker Not updating

[Mike Wazoski]

As the title says, the Website Ghostcap Gaming Stat tracker are not updating, i can see it with the difference in my steam name
 

My Name on website Stat Tracker:

My Current name on steam:

 

And, when i claimed the 2 prizes on cases, it didnt give my anything


The most recent Case i opened is like 4 AM GMT+8 20/2/2021 you can convert into your timezone and see if i opened recently


And when i Open my case, It didnt show up on the discord Ghostcap channel #csgo (you can see the time when they chat)

[pedrotski]

Are you activating the items? You don't get a message in discord for activating the items, only pulling the items from a chest. 

Try log out and log back in. Also make sure its the correct steam account. 

Also if you're activating credits while the server is restarting, then they wont count. 

[Mike Wazoski]

what i mean is, when i Pulling the item i instantly activating it, so the time is same and I already Relogin but my name is still the old one (you can see the case timeleft is different than the screenshot before)

[pedrotski]

It's working fine. Are you activating your items as per the video?: 

 

And are you sure the server was on at the stage?

[Mike Wazoski]

Yes, i activate the items like on the video. FYI that The Server are Online and i Joined the server in 4 AM GMT+8 before I open the case and activate it, sadly i don't have any proof of screenshot when i join the server or anything but that notification i won that is not on the chat too

[pedrotski]

Next time make sure you’re logged into the server I guess. There isn’t any errors as far as I can see.